PartyGram Privacy Policy

1. Information We Collect

We may collect information directly from you, from PartyGram event hosts, and automatically when you use our services.

Information may include:

• Name
• Email address
• Mobile phone number
• Account and profile information
• Event information
• RSVP status and guest count
• Responses to event questions, potlucks, wishlists, and other event activities
• Communications and notification preferences
• Device, browser, IP address, and usage information
• Billing contact information and purchase details, such as the amount, currency, payment status, and transaction identifiers

Event hosts may also provide contact information for friends, family members, or other personal contacts they wish to invite to an event through PartyGram.

Payment-card information entered during checkout is collected directly by Stripe through Stripe’s secure payment form. PartyGram does not receive or store complete payment-card numbers or card security codes.

2. How We Use Information

We may use information to:

• Provide, operate, maintain, and improve PartyGram
• Create and display event pages
• Deliver event invitations
• Process RSVPs and event activity responses
• Send event-related notifications and communications
• Authenticate users and protect accounts
• Provide customer support
• Process purchases and payments
• Detect fraud, abuse, or security issues
• Comply with legal obligations
• Analyze and improve our services

3. Event Invitations and SMS Messaging

A PartyGram event host may provide the mobile phone number of a known friend, family member, or other personal contact for the purpose of delivering an event invitation.

A recipient who has not previously interacted with PartyGram may receive a one-time transactional SMS invitation related to that event.

PartyGram does not send additional SMS reminders, announcements, or other event notifications to that recipient unless the recipient subsequently opts in to receive ongoing event-related text messages from PartyGram and PartyGram event hosts who invite that phone number.

For recipients who opt in to ongoing SMS communications:

• Message frequency varies depending on the event and host activity.
• Message and data rates may apply.
• Reply STOP to opt out at any time.
• Reply HELP for assistance.

Consent to receive SMS messages is not required to RSVP to an event or otherwise use PartyGram where SMS participation is optional.

4. Mobile Information and SMS Consent

PartyGram does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

Mobile information may be shared with service providers only as necessary to operate PartyGram and deliver requested services, such as telecommunications providers that transmit SMS messages on our behalf.

Those providers are permitted to use the information only as necessary to provide their services to PartyGram.

Mobile information and SMS consent information are not transferred to third parties or affiliates for their own marketing or promotional use.

5. How We Share Information

We disclose information only as reasonably necessary for the purposes described in this policy. Depending on how you use PartyGram, recipients may include:

• Stripe, which receives payment and billing information to process transactions, prevent fraud, and provide related payment services.
• SendGrid, which receives email addresses, email content, and delivery information needed to send and monitor requested event emails.
• Twilio, which receives mobile phone numbers, SMS content, consent or suppression information, and delivery information needed to transmit and monitor permitted event text messages.
• Hosting, infrastructure, security, analytics, and support providers, which may process account, event, device, usage, or support information as needed to operate and protect PartyGram.
• Event hosts and participants, when you submit information for an event or use a feature intended to make information visible to them.

These disclosures generally occur electronically through secure website forms, application programming interfaces, provider-hosted components, and authenticated delivery or webhook connections. Service providers are authorized to process information on PartyGram’s behalf for the services they provide, subject to their agreements with PartyGram and applicable law.

Stripe processes payment information under its own privacy policy and security practices. PartyGram receives limited transaction information from Stripe, such as Checkout and payment identifiers, the amount charged, and payment status, so that we can confirm a purchase and provide the applicable service.

We may also disclose information when reasonably necessary to:

• Comply with law or legal process
• Protect PartyGram, our users, or others
• Investigate fraud, abuse, or security incidents
• Complete a merger, acquisition, financing, restructuring, or sale of assets

We do not sell personal information for monetary compensation.

6. Information Visible to Event Hosts and Guests

Information you submit to an event may be visible to the event host and, where appropriate, other event participants.

For example, event hosts may be able to view:

• Your name
• RSVP response
• Guest count
• Answers to event questions
• Potluck or wishlist activity
• Other information you intentionally submit in connection with an event

The visibility of information may depend on the event and the features enabled by the host.

7. Cookies and Similar Technologies

PartyGram may use cookies and similar technologies to:

• Keep users signed in
• Remember guest identity for an event
• Maintain preferences
• Protect against abuse
• Understand how our services are used
• Improve performance and functionality

You may be able to control certain cookies through your browser settings.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide PartyGram, fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

SMS consent records may be retained as necessary to document when and how consent was obtained or withdrawn. Twilio’s current Messaging Policy requires senders to retain proof of consent and be able to provide information about the date and method of consent if requested.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure. Depending on the information and system involved, these safeguards include:

• Encrypted transmission of information using HTTPS and provider-secured connections
• Authentication, authorization, and event-ownership checks for access to account and event-management functions
• Verification of signed provider webhook requests before payment or delivery information is accepted
• Use of Stripe-hosted payment fields so complete card details are not handled or stored by PartyGram
• Data minimization and limits on logging sensitive information
• Monitoring, maintenance, and updates intended to identify and address security risks

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

PartyGram is not intended for use by children under 13 as independent account holders.

Children may participate in events organized by parents, guardians, or other adults, but adults should not provide personal information about children through PartyGram except where appropriate and permitted by law.

11. Your Choices

Depending on how you use PartyGram, you may be able to:

• Update account information
• Change communication preferences
• Opt out of SMS by replying STOP
• Unsubscribe from applicable emails
• Request access to or deletion of certain personal information

Some information may be retained when required for legal, fraud-prevention, security, or recordkeeping purposes.

12. Third-Party Services

PartyGram may contain links to third-party websites or services.

We are not responsible for the privacy practices of those third parties. Their use of information is governed by their own privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may provide notice through PartyGram or by other appropriate means. The effective date at the top of this policy indicates when it was last updated.

14. Contact Us

Questions about this Privacy Policy may be directed to: